Privacy Policy

Our Commitment To Privacy

AAI respects your privacy and it is important to us to keep all of your personal details secure and confidential. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

In this Privacy Policy "we", "us" and "our" means AAI Trading House P/L (ABN 46 099 931 389) of 25 Kylie Place, Cheltenham, Victoria, 3192, Australia.


The Information We Collect

This notice applies to all information collected or submitted on the website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Phone number
  • Credit/Debit Card Information

Where we ask you for information, we will endeavour to highlight which information that we require and is mandatory and which information is optional.

The Way We Use Information

We use the information you provide about yourself when placing an order only to fulfil that order. AAI does not share this information with outside parties except to the extent necessary to process and complete that order.

AAI uses the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to fulfil that order. Your personal details will not be sold, exchanged, or disclosed unless required by law.

We may also keep and file all personal information you send to us.

Any email address given can be used for purposes including contacting you for reviews of your product and letting you know about products, sales and promotions that may be of interest to you.

You can register with AAI's website if you would like to receive newsletters or updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the appropriate sign up or application form.

AAI never uses or shares the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. If you wish to be removed from our mailing list, please send us an email with the word 'Unsubscribe' in the subject with a brief reason why, so that we know how to improve our service.

Data Security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, AAI has put in place appropriate physical, electronic, managerial procedures and systems to safeguard and secure the information we collect online.

Children's Privacy

AAI never collects or maintains information at our website from those we are aware of being under the age of 13, as protecting the privacy of the very young is especially important. No part of our website is built to attract anyone under 13 years.

Revisions to this Privacy Policy

AAI reserves the right to make revisions to this Privacy Policy. We will contact you to alert you when any such revisions have been made.


How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us on 0061 3 9532 2286 or send us an email at

For further information about privacy issues and the protection of privacy, visit the Australian Federal Privacy Commissioner's website at